Support
Get help with your account, report an issue, or contact the MatchCatch team.
Use this page to get help with account access, app issues, safety or privacy concerns, account deletion, or general requests. Choose the category that best matches your issue so our team can review it properly.
Support options
Trouble logging in or signing up
Get help with sign-up issues, login problems, banned accounts, account deletion, or access-related requests.
A MatchCatch feature isn’t working
Tell us about an issue with Discover, Interests, Chats, Profile, Verification, Membership, privacy controls, notifications, or other app features.
I have a safety or privacy concern
Report impersonation, hacked accounts, unsafe behaviour, profile concerns, or anything that may affect your safety or privacy.
Question about something else
Use this for general enquiries, partnerships, feedback, or requests that do not fit the categories above.